OUR DOG WALKERS ARE SAFE | FULLY TRAINED | FULLY EQUIPPED TO WALK DOGS IN NYC
Dear Pup Parents
As we prepare to return back to work, our high standards of care and service remains the same, and we’re responding to the call by preparing our POOCH family in ways we never have before.
Over the past weeks we’ve worked hard to develop and implement new safety measures and protocol to keep our walkers, clients, and community safe in this new environment.
Our team will be following a comprehensive, 10-step process that includes mandatory daily check-in procedures, protocols for operating in your homes, close client communications, and new service guidelines.
Our walkers are equipped with all necessary safety equipment including PPE, company approved dog leashes, hand sanitizer, face masks, as well as one on one training on how to use this equipment properly.
Our walkers are full time Employees, never independent contractors. We worked very hard to ensure our team got paid throughout the city shut down, and we are ready to get back to doing the work we love.
Please support local business and hire a dog walker you can trust.
The following are protocols we have put in place for everyone’s protection. If you have any feedback or additional steps which would help you feel more safe and comfortable, please get in touch and we’ll do our best to accommodate.
There will be a pre-check every morning including a temperature check and making sure each walker has sanitizing equipment before going in to work. Walkers will be mindful of their surroundings and doing their part to maintain social distance within their community.
[The following items will be provided to each walker before returning to work. Walkers will be trained on how to use all equipment properly.]
In addition to the safety measures mentioned above, we will be asking all of our clients to practice safety precautions and social distancing when using our services and coming into contact with our walkers.
We will continue to follow guidelines from state, local, and health officials and keep our policies up to date.
Our clients have been nothing short of amazing, showing tremendous support for their walkers during the shut down. Your generosity and words of encouragement and support have shown us what community is all about and we are proud to be NY STRONG.
We are dedicated to providing the most trustworthy and safest dog walking service in the city.
Stay safe, be kind and support your local businesses.
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